Initially, social media platforms were created with the idea of providing a place for one to voice their opinions and ideas on the web. However, in today’s world, these platforms are not just purely for one to share their opinions and ideas. Many start to abuse the uses like posting negative comments on the web which affects the reputation of an individual or even a company.
As mentioned by Ebrahim, “The usage of social media has increased at an alarming rate and that has caused a rise of very crucial issues such as cyber bullying.” I’m sure you will know at least one of your friend being a keyboard warrior, but do they know what’s the right ethics and the weightage of words that are used on the web? Many thought that they are free too comment on anything and everything they like and did not realize the consequences can be as bad as losing your job or even being charged in courts.
In order for companies to ensure they are up-to-date with today’s technology, many start to create a profile for their company an allow their customers to review their services/products and also provide their customer the latest update on the on-going promotions. But many have never thought of the negative impact created by just ONE employee that may affect the reputation of the company.
Previously, I mentioned that companies should filter the comments on their employees account dilligently. And usually, this will be done from the management team. However, I start to question if this is workable upon seeing the example of the nsensitive remarks made by Amy Cheong, the assistant director of NTUC provided by Ru Huan. Who will be the one filtering the comments from the management team? What would have been done if these remarks were made by lower-level employees in the company?
Is there a better way to stop these problems faced?
Read my comments on my friends’ post:
Yanyi . 